The content on this site is maintained by And Other Stories Publishing CIC, Central Library, Surrey St, Sheffield S1 1XZ.

If you would like to provide feedback regarding the site please email us at: subscriptions@andotherstories.org.

The sale of books through this website is carried out by And Other Stories Publishing CIC, Central Library, Surrey St, Sheffield S1 1XZ. For order enquiries, please contact subscriptions@andotherstories.org.

This privacy policy, together with the Terms and Conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this privacy policy carefully. By visiting this website you are accepting the terms of this privacy policy. It is the stated policy of And Other Stories Publishing CIC (henceforth: And Other Stories) that we will act in accordance with current legislation and aim to meet current best practice with regard to the processing of personal data.

And Other Stories takes your online privacy seriously. You may visit this site anonymously as often as you like without providing any personally identifying information (such as your name, address or email address). We do not collect personally identifying information from you except when you specifically provide it, and we protect the information we receive. With your consent we may gather personal information from you through website sales, competitions and prize draws, and newsletters. We do not share your information with third parties without obtaining your consent first. Please read below for a further explanation of the information we gather and how we use it.

1. How do we use your personal data?

As you explore our website you will come across certain activities for which we request some personal information. These activities are outlined and explained below. We will not use your name or email address for any purpose other than as stated:

1.1. Sales through the site: And Other Stories will require personal information from you such as your name, billing address, email address, payment card information for the purpose of processing and fulfilling your sales order. We will collect, hold and process that information including passing such elements of this information on to third parties or an agent acting on our behalf, as is necessary for that purpose. We will require that any such third party or agent must process your personal information in accordance with this Privacy Policy and in accordance with the General Data Protection Regulation. And Other Stories will also retain information relating to your sales history so that you can check your own order history in the My Account section. By ordering goods from this site, you are agreeing that And Other Stories may use the information you provide and information about your account for marketing purposes, including market research and sending you marketing by email if you have indicated that you wish to receive email marketing from And Other Stories.

1.2. Gift subscriptions: In addition to the above, if you buy gift subscriptions through the site, we will request personal information about the recipient of the gift, such as their name, shipping address, and email address for the purpose of processing and fulfilling their subscription.

1.3. Email newsletters: If you register to be sent information about our authors, books or events on the My Account section of the site or via our newsletter sign-up link, we will ask you for some personal information (name, email address and location) in order to provide you with the service you are requesting.

1.4. Competitions/ Prize draws: We may ask for your name and email address so that we can contact you in the event that you win.

1.5. Feedback, Suggestions, Opinions: Sometimes we may ask you for suggestions and opinions and provide you with a link for emailing us your response. We will only use the email address we receive from you for the purpose of responding to your questions or suggestions.

2. How do we store your personal data, and how can you correct or request disclosure of what we hold?

2.1. If you opt-in to our newsletter, we will retain your name, email address and location until you unsubscribe. Otherwise, we will retain the data we hold concerning you and any gift recipient for up to a year after you have made your purchase. In the case of subscriptions, we will hold the data for a year and one month after you have made your purchase, or a year after we have dispatched the last book of the subscription, whichever is later. Aside from the trusted distribution and postal services we use to process your order, we do not pass your data onto third parties unless you have given us your express consent or we are required to do so by law. Should you discover any inaccuracies in your personal information, please update your details in the My Account section. You can also request a copy of the data we hold on you at any time by emailing subscriptions@andotherstories.org. If you no longer wish for us to hold your data please email subscriptions@andotherstories.org and we will remove you from our records.

3. How to remove your email address from our mailing list

3.1. If you no longer wish to receive our newsletter or other marketing communications from And Other Stories, please click the ‘unsubscribe’ button at the bottom of the emails and follow the instructions. Alternatively, you can email us at subscriptions@andotherstories.org and we’ll take steps to remove your information from our systems.

4. Cookies

4.1. Cookies are small pieces of data sent from websites like this one to your computer when you load webpages. They are stored on your hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites, and will not damage your system. A cookie can tell us when a computer that has previously visited our site returns, and what pages it requests on each of its visits. Cookies help us improve our site and keep track of how our visitors (or more accurately, their computers) use our site, including such things as the type of browser they use, the frequency of their visits and the pages that are most popular. They make it easier for you to navigate our site by keeping track of information that has already been provided by your computer so that you do not need to re-enter it. If you would still prefer not to receive any cookies, most browsers can be set to refuse cookies or to alert you when one is being sent. Please note, some parts of this site (e.g. services accessed while logged in, and all transaction/checkout facilities) may not work as intended if cookies are refused.

As well as on our website, we use cookies in our email communications via MyEmma, an email service provider. The cookies track whether an email has been opened and read, and whether the recipient has used any onward links in the email. This helps us monitor and improve our email communications.

5. Links to other sites

5.1. Our site contains links to other sites that are not under our control. We do not control cookies placed on your computer by third parties whose links appear on our site.

6. Security of private information

6.1. We would like to be able to tell you that the personal information you provide us with is absolutely safe. Unfortunately, it is impossible for anyone to be completely confident in this, as evidenced by the instances of computer security breaches often seen in the media. However we take reasonable steps to protect the information you provide us from theft, alteration or unauthorized inspection.

7. Parents and guardians

7.1. We encourage you to get involved with your children’s online usage and to be aware of the activities in which they are participating. We also ask you to check back here regularly to see what our latest policies are, particularly those relating to children. You should be aware that if your children voluntarily disclose their names, email addresses or other information on bulletin boards or chat areas of other websites, such disclosures may result in unsolicited messages from other parties. We suggest that you discourage your child from providing such information on this site or elsewhere unless you are confident that the information will not be misused.

8. Further help

For the purposes of the General Data Protection Regulation (GDPR), the data controller is And Other Stories Publishing CIC.  If you have any queries in relation to this policy or the privacy of your data at And Other Stories, or if you feel that And Other Stories is not abiding by its privacy policy, please contact subscriptions@andotherstories.org or write to:

And Other Stories,
Central Library
Surrey St
Sheffield
S1 1XZ

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